Send me letters

Cancellation & Refunds

You can cancel anytime, and future charges stop right away — any letter already paid for still comes. Cancelling happens on Good Post Co, in about three clicks, and the link is below.

Last updated 25 September 2026

You can cancel any time, and future charges stop right away. Any letter you have already paid for still comes.

Cancelling happens on Good Post Co, who run the subscription since 20 September 2026. Their cancellation and refund policy is the one that applies, and it is linked below.

  1. How to cancel

    Go to your account on Good Post Co and put in the email address your letters are billed to. They send you a sign-in link — no password — and cancelling takes about three clicks from there.

  2. What happens when you cancel

    Future charges stop immediately. The subscription then runs to the end of the period you have already paid for, which means the letter you paid for is still written, still stamped and still mailed to you.

    Nothing is taken from you the following month, and you can start again whenever you like.

  3. Refunds, and something going wrong

    Refunds are handled by Sendero Origen, LLC d/b/a Good Post Co, because they took the payment. If a letter never arrived, arrived damaged, or you were charged for something you did not expect, write to support@goodpostco.com — before a card dispute if you can bear it, because a person can usually just fix it.

    Nothing on this page removes a right you have under federal or state law, including your right to dispute a charge with your card issuer.